Glossary
Key terms and definitions
Plain-language definitions for the terms used across Solas, from behavioural intelligence to psychosocial hazards.
- Behavioural Intelligence
- The practice of understanding workplace dynamics through analysis of real communication patterns rather than self-reported surveys or periodic assessments.Learn more →
- Behavioural Signals
- Observable patterns in workplace communication — such as tone shifts, response timing, collaboration breadth, and engagement frequency — that indicate underlying workplace dynamics.Learn more →
- Communication Health
- A composite measure of how effectively an individual, team, or organisation communicates, based on patterns like responsiveness, tone consistency, collaboration breadth, and engagement levels.Learn more →
- Communication Patterns
- The measurable characteristics of how people communicate at work, including frequency, timing, tone, reciprocity, and network breadth. Solas analyses these patterns without reading message content.Learn more →
- Consent Model
- Solas’s approach to employee data consent: per-instance, per-purpose, and per-audience. Employees control what data is shared, with whom, and for what purpose. Non-participation is invisible to the organisation.Learn more →
- Data Boundary
- An architecturally enforced separation between employee-level data and organisation-level data. In Solas, this means individual communication insights are technically inaccessible to managers and the organisation, not just policy-restricted.Learn more →
- 96-Emotion Framework
- Solas’s proprietary emotion classification system used to analyse tone and sentiment in workplace communications. Provides granular emotional insight beyond simple positive/negative sentiment analysis.Learn more →
- Pulse Survey
- A short, frequent employee survey (typically 5–15 questions) used to gauge engagement or sentiment. Solas provides continuous behavioural insight that reduces reliance on pulse surveys by 35–40%.Learn more →
- Three-Tier Data Model
- Solas’s data architecture separating information into three levels: (1) Employee tier — private to the individual, (2) Team tier — aggregate patterns with minimum group size of 7, (3) Organisation tier — company-wide trends and compliance indicators.Learn more →
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