Glossary
Key terms and definitions
Plain-language definitions for the terms used across Solas, from behavioural intelligence to psychosocial hazards.
- Behavioural Intelligence
- The practice of understanding workplace dynamics through analysis of real communication patterns rather than self-reported surveys or periodic assessments.Learn more →
- Behavioural Signals
- Observable patterns in workplace communication — such as tone shifts, response timing, collaboration breadth, and engagement frequency — that indicate underlying workplace dynamics.Learn more →
- Communication Health
- A composite measure of how effectively an individual, team, or organisation communicates, based on patterns like responsiveness, tone consistency, collaboration breadth, and engagement levels.Learn more →
- Communication Patterns
- The measurable characteristics of how people communicate at work, including frequency, timing, tone, reciprocity, and network breadth. In Solas, a language model inside the organisation’s own cloud reads the messages the organisation permits, with names and contact details removed first, and deletes the text once it has been scored. Only the scores leave the organisation.Learn more →
- Consent Model
- Solas’s approach to employee data consent: per-instance, per-purpose, and per-audience. Employees control what data is shared, with whom, and for what purpose. Non-participation is invisible to the organisation.Learn more →
- Data Boundary
- An architecturally enforced separation between employee-level data and organisation-level data. In Solas, this means individual communication insights are technically inaccessible to managers and the organisation, not just policy-restricted.Learn more →
- 96-Emotion Framework
- Solas’s proprietary emotion classification system used to analyse tone and sentiment in workplace communications. Provides granular emotional insight beyond simple positive/negative sentiment analysis.Learn more →
- Pulse Survey
- A short, frequent employee survey (typically 5–15 questions) used to gauge engagement or sentiment. Solas provides continuous behavioural insight that reduces reliance on pulse surveys by 35–40%.Learn more →
- Three-Tier Data Model
- Solas’s data architecture separating information into three levels: (1) Employee tier — private to the individual, (2) Team tier — aggregate patterns with minimum group size of 7, (3) Organisation tier — company-wide trends and compliance indicators.Learn more →
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